Privacy Policy for GlamGreats.com
1. Introduction
GlamGreats.com (“we”, “our”, or “us”) is committed to respecting and protecting your privacy. We recognize the importance of safeguarding personal data and adhere to the highest standards of data protection in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, share, and protect your information and explains your rights in relation to the information we hold about you.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of the website located at glamgreats.com, and any related digital platforms under our control. We act as the data controller regarding any personal data collected through our website or related services. By accessing glamgreats.com, you acknowledge that you have read and understood this Policy and agree to its terms.
3. Categories of Data Processed
We collect and process several categories of personal data to enhance your experience and fulfill business and legal obligations. These categories include:
a) Usage Data:
Information automatically collected when you interact with glamgreats.com, such as browser type, IP address, operating system, referring URLs, session information, and other diagnostic data.
b) Account Data:
Details you provide when creating or maintaining an account, such as your name, billing and shipping address, email address, phone number, and login credentials.
c) Profile Data:
Information about your preferences, past purchases, site interactions, saved items, and behavioral insights that inform your user profile.
d) Communication Data:
Records of any direct interactions between you and our support team, including submitted inquiries, complaint logs, and correspondence history.
e) Technical Data:
Device identifier, hardware model, software version, language settings, and other technical diagnostics used to optimize site performance and security.
f) Transaction Data:
Details of payments made through the website, including order history, payment method (encrypted and tokenized via third-party processors), delivery details, and billing information.
g) Preference Data:
Marketing opt-ins, subscription statuses, product alert settings, and choices relating to promotional communications and personalized content.
4. Legal Bases for Processing
We process personal data under the following lawful bases, as applicable:
– Contractual Necessity: To fulfill our obligations under any contract with you (e.g., providing products or services ordered through glamgreats.com).
– Legitimate Interests: To conduct internal business operations, improve website functionality, prevent fraud, and engage in direct marketing, unless those interests are overridden by your fundamental rights and freedoms.
– Consent: Where required by law (e.g., for certain marketing activities or non-essential cookies), we obtain your prior, informed, and specific consent to process your data.
– Legal Obligation: Processing necessary to comply with relevant legal and regulatory requirements.
5. Your Rights
If you are located in the European Economic Area (EEA), the United Kingdom, or a qualifying jurisdiction, you may have the following rights under applicable data protection laws:
– Right of Access: You have the right to request confirmation as to whether we process your personal data and obtain a copy of that data.
– Right to Rectification: You may correct or update inaccurate or incomplete personal data.
– Right to Erasure: You may request the deletion of your personal data, subject to our legal obligations and legitimate interests.
– Right to Restrict Processing: You may request that we limit the way we process your data under certain conditions.
– Right to Data Portability: You may obtain a copy of your personal data in a structured, commonly used, and machine-readable format and, where feasible, request the transfer of data to another provider.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable data protection laws.
6. Security Measures
We implement a variety of robust technical and organizational security measures to protect your personal data, including:
– Industry-standard encryption for data in transit and at rest
– Access controls and permissions for data access
– Routine system monitoring and threat detection
– Regular employee training on data protection best practices
– Secure backups and disaster recovery protocols
While no system is entirely immune from cybersecurity threats, we maintain vigilant safeguards to reduce vulnerabilities and ensure data confidentiality and integrity.
7. International Transfers
Your data may be transferred to and stored on servers located outside your jurisdiction, including in countries that may not provide the same legal level of data protection. Where such transfers occur, we implement safeguards compliant with GDPR requirements, including the use of Standard Contractual Clauses and other lawful transfer mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage and Technical Data: retained for 12–24 months for analytical and security purposes
– Account and Transaction Data: retained for up to 7 years to comply with tax, contractual, and legal obligations
– Communication Data: retained for 3 years from the last point of contact
– Marketing and Preference Data: retained until revocation of consent or two years of inactivity
Once data is no longer necessary, it is securely deleted or anonymized.
9. Cookie Policy
GlamGreats.com uses cookies and similar tracking technologies to improve your browsing experience. These include:
– Essential Cookies: Required for core website functionality and security.
– Functional Cookies: Enable personalization, saved preferences, and enhanced usability.
– Analytics Cookies: Help us understand website performance, usage statistics, and identify improvement areas.
– Performance Cookies: Track load time, responsiveness, and user session metrics.
10. Cookie Management and Compliance
You will be presented with a cookie consent banner when visiting glamgreats.com for the first time. You may accept or customize your cookie preferences at any time via your browser settings or our cookie management tool. We honor Do Not Track signals where technically feasible and comply with GDPR and CCPA requirements regarding notice, choice, and opt-out.
Residents in jurisdictions governed by the CCPA may also opt out of “selling” or “sharing” of personal data, as defined under the law, via the “Do Not Sell or Share My Personal Information” link when applicable.
11. Children’s Privacy
GlamGreats.com does not knowingly collect or solicit personal data from children under the age of 13. If we learn that we have unintentionally collected information from a child under 13 without appropriate consent or authorization, we will promptly delete such data.
12. Policy Updates and User Notifications
We reserve the right to update or modify this Privacy Policy to reflect changes in our practices or legal obligations. Where changes are material, we will provide notice by updating our website or contacting you directly, as appropriate. Continued use of glamgreats.com indicates your consent to the amended policy.
13. Contact
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, you may contact us at:
Email: [email protected]
Website: https://www.glamgreats.com
We are fully committed to ensuring your privacy rights are respected and upheld. Thank you for placing your trust in GlamGreats.com.